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Diane D. Chapman
Tim Hatcher
Brad Mehlenbacher
Julia Storberg-Walker


Dr. Brad Mehlenbacher

Brad Mehlenbacher

Associate Professor, Training and Development Program
- and Adjunct Associate Professor, Ergonomics and Experimental Psychology

310N Poe Hall, Box 7801
NC State University
Raleigh, NC 27695-7801


Dr. Brad Mehlenbacher earned his BA and MA at the University
of Waterloo (where he focused on computer-assisted learning and computational text analysis) and his PhD in rhetoric and document design at Carnegie Mellon University (where he focused on online information design, usability, and human-computer interaction). After finishing his PhD in 1992, he joined the technical communication faculty (ENGL) at NC State University. In 2000, after receiving tenure, Mehlenbacher became an Associate Professor in Technical Communication.

In 2002, Brad joined the College of Education at NC State University as an Associate Professor in Training and Development (ACCE) and as an Adjunct Faculty Member in Ergonomics and Experimental Psychology (PSYCH). He teaches graduate courses on designing technology-based training and Web-based instruction, and sees his movement from online support systems design and evaluation to full-fledged training and instructional environments as an inevitable and welcome development.

Brad currently lives in Cary, North Carolina and has two extraordinary daughters, Eleanor Dare and Frances Elizabeth. He's been using Internet-based communication tools since beginning his undergraduate degree in 1980 at the University of Waterloo, Ontario, Canada.


Mehlenbacher has been teaching courses on online information design and evaluation since 1985. Training and Development courses he teaches include:

EAC 583 Needs Assessment in T&D
EAC 585 Integrating Technology into Training Programs
EAC 586 Methods and Techniques of Training & Development
EAC 595 Developing Technology-Based Training
EAC 795 Seminar on Web-Based Instruction


Broadly defined, Mehlenbacher's research interest is in applying
empirical research and rhetorical theory to the study of
human-computer interfaces, usability testing methods, and Web-based instruction and learning environments. Brad is co-author of the (1993) Ablex book, Online Help: Design and Evaluation, and has published numerous articles on online information design and evaluation. He currently has chapters appearing in The Human-Computer Interaction Handbook (Lawrence Erlbaum), The Society
of Text (MIT Press), The Computer Science and Engineering Handbook (CRC Press), and the 1997 NCTE award-winning Computers and Technical Communication (Ablex Press). In 1999, he received a Society for Technical Communication (STC) Distinguished Technical Communication Article Award with Marty Tomasi (graduate, MS in Technical Communication, NC State University) for our article, "Re-engineering Online Documentation: Designing Examples-based Online Support Systems" (Vol. 46, No. 1, pp. 55-66) .

Publications, Presentations, and Service

For full vitae and more information, visit Dr. Mehlenbacher's homepage.